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Privacy Policy
Last Updated: March 13, 2026
This Privacy Policy describes how NAV FINCON LLP (operating as "Kanso Sports India", "we", "us", or "our") collects, uses, and protects your personal data when you visit or make a purchase from kansosports.in (the "Site"). This policy is compliant with the Digital Personal Data Protection Act, 2023 (DPDPA).
For the purposes of this policy, you are the Data Principal , and NAV FINCON LLP is the Data Fiduciary.

1. What Personal Data We Collect
When you visit or purchase from our Site, we collect data to successfully process your orders and improve our store.
* 
Identity and Contact Data: Name, billing address, shipping address, email address, and phone number.


* 
Transaction & Account Data: Order details, purchase history, and account credentials.


* 
Technical & Usage Data: IP address, browser type, and location data. We also track products you’ve viewed to enhance your shopping experience.


2. Purpose of Collection
We process your personal data only in accordance with the provisions of the DPDPA and for lawful purposes. These purposes include:

* To set up and manage your account.


* To fulfill your orders, arrange shipping, and deliver products.


* To communicate with you regarding order updates and support.


* To process returns or refunds.


* To prevent fraud and ensure Site security.


3. Cookies and Cart Tracking
Our WooCommerce store utilizes cookies to keep track of cart data. These cookies help us remember what you have added to your cart. No personal information is stored directly within these cookies.
4. Consent and Withdrawal
* The consent given by you shall be free, specific, informed, unconditional, and unambiguous with a clear affirmative action.


* Where consent is the basis of processing, you have the right to withdraw your consent at any time.


* The consequences of withdrawal shall be borne by you, and withdrawal will not affect the legality of processing based on consent before its withdrawal.


* To withdraw consent, please contact us at support@kansosports.in.
5. Sharing with Third Parties & Payment Processor Disclaimer
We use secure, third-party payment gateways (such as Razorpay) to process online payments. NAV FINCON LLP does not collect, store, or retain your credit/debit card numbers, UPI IDs, or net banking credentials on our servers. This financial data is provided directly by you to the payment gateway. NAV FINCON LLP shall not be held liable for any data breaches that occur exclusively within the third-party payment processor's systems.
6. Data Security and Retention
* We implement appropriate technical and organisational measures to ensure effective observance of the provisions of the DPDPA.


* We take reasonable security safeguards to prevent a personal data breach.


* We will erase your personal data upon withdrawal of consent or as soon as it is reasonable to assume that the specified purpose is no longer being served, unless retention is necessary for compliance with any law.


7. Children's Privacy
* We do not undertake tracking or behavioural monitoring of children or targeted advertising directed at children.


* Before processing any personal data of a child (an individual under 18), we require verifiable consent of the parent or lawful guardian.


8. Your Rights and Duties as a Data Principal
Under the DPDPA, 2023, you have the following rights:
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Right to Access: You have the right to obtain a summary of your personal data being processed and the identities of all other Data Fiduciaries and Data Processors with whom the data has been shared.


* 
Right to Correction and Erasure: You have the right to request the correction, completion, updating, and erasure of your personal data.


* 
Right to Nominate: You have the right to nominate any other individual to exercise your rights in the event of your death or incapacity.


As a Data Principal, you also have a duty to ensure you do not register a false or frivolous grievance or complaint , and to furnish only such information as is verifiably authentic.

9. Grievance Redressal and the Data Protection Board
You have the right to readily available means of grievance redressal. If you have any questions or concerns regarding your data, please contact our Grievance Officer:

Entity: NAV FINCON LLP
Email: support@kansosports.in
Subject Line: Privacy Grievance
You must exhaust the opportunity of redressing your grievance with our Grievance Officer before approaching the Data Protection Board of India. If your grievance remains unresolved, you have the right to make a complaint to the Data Protection Board of India.

10. Governing Law and Jurisdiction
Any disputes arising under this Privacy Policy shall be governed by the laws of India. The courts of Mumbai shall have exclusive jurisdiction.